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Authorized Janome Machine Service and Repair

Certified Janome Service and Repair

The Fabric Garden is an Authorized Janome Machine Service and Repair location.

Please fill out the Machine Service Repair Form below and bring your machine to The Fabric Garden.

If you have any questions in advance of you dropping off your machine, please email us at orders@fabricgarden.com

 


 



Curbside Dropoff/ Pickup for Machine Repair Has Been Suspended During Winter Months.


  • For the health and safety of our staff, we have suspended Curbside Dropoff and Pickup of machines for repair during winter, due to the length of time our staff must spend outside to process machine service pickup / dropoff.   We thank you for your understanding.  (updated 1/30/21)

For Machine Repair: Fill Out the Machine Repair Request Form below


  • Please fill out the online Machine Repair Request Form (below) before coming to The Fabric Garden. 
  • We are operating with limited staff and practicing zero contact / safe distancing, so we cannot take information about your machine in the parking lot.  We have discontinued Curbside Dropoff/Pickup for Machine Repair during winter months for the health and safety of our staff. 
  • We are open Tuesday, Wednesday, Thursday and Saturday 9am-2pm, and Fridays 9am-5pm

What To Bring With Your Machine

Please ONLY bring these items in with your machine. 

SEWING/ QUILTING MACHINES
Please have the below items in a separate bag (Ziploc/ See-through bag preferred). 
Write your name, telephone number, and model of machine on the bag.

  • Foot control
  • Power cord
  • Spool Cap
  • "A" utility foot or "F" foot
  • Buttonhole Foot
    • If machine is having stitching issues, please provide a sample if possible
    • We do not accept wheeled trolleys due to space limitations.
Leave the Following On Your Machine:
  • Zigzag Stitch Plate (wide opening)
  • Bobbin
  • Bobbin Case
  • Clear Bobbin Cover
  • Cover or case (if you have one)
EMBROIDERY MACHINES:
  • Power Cord
  • Spool Cap
  • Bobbin in your Bobbin Case
  •  "P" Embroidery Foot
  • Smallest Embroidery Hoop
  • Removable Embroidery Carriage (if your machine has one)
SERGERS:
  • Foot Control
  • Power Cord
  • Presser Foot
  • 4 spools of your serger thread

Before bringing any Janome Machine in for service, please fill out the form below:

Where Can I Find the Serial Number / Model Number for my Janome Machine?

You will need your Model Number and Serial Number for the below form.   Typically the Serial Number is on the back side of your machine (sometimes on the underside if it's not on the back), you will find a plate with the model number and serial number which looks like this:
Janome Serial Number - How to find

Sewing Machine Repair Request Form


Please fill out this form before dropping your Janome machine off for service at The Fabric Garden. All service includes a machine clean/ oil / adjust. If your machine is having stitching issues, please bring a sample. Please bring the required accessories listed above.
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Contact Us

orders@fabricgarden.com

 

(207) 474-9628

167 Lakewood Road
(Route 201)
Madison, Maine 04950

Hours effective 9/6/20:
Tues thru Thurs:  9am-2pm
NEW! Friday: 9am-5pm
Saturday: 9am-2pm
Limit 10 people, must wear mask: please read for details
ALL SALES ARE FINAL

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