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Curbside Dropoff & Pickup for
Authorized Janome Machine Service and Repair

Certified Janome Service and Repair

The Fabric Garden has been designated by the State of Maine as an Essential Business during the COVID-19 outbreak.  Therefore, we are once again offering Curbside Pickup and Dropoff for Janome Machine Repair, Janome Machine Purchases, and pre-ordered (pre-paid) orders.
If you have any questions in advance of you dropping off your machine, please email us at



Curbside Dropoff/ Pickup Information:

  • Curbside Dropoff/ Pickup Hours are Tuesday thru Saturday 9:00 am - 1:00 pm. (updated 6/25/20)   Or you may come in the store to drop off your machine, Tuesday thru Saturday 9am-2pm.
  • Please fill out the online Machine Repair Request Form (below) before coming to The Fabric Garden. 
  • We are operating with limited staff and practicing zero contact / safe distancing, so we cannot take information about your machine in the parking lot. 
  • When you arrive in the parking lot, please call us at 207-474-9628

What To Bring With Your Machine

Please ONLY bring these items in with your machine. 

Please have the below items in a separate bag (Ziploc/ See-through bag preferred). 
Write your name, telephone number, and model of machine on the bag.

  • Foot control
  • Power cord
  • Spool Cap
  • "A" utility foot or "F" foot
  • Buttonhole Foot
    • If machine is having stitching issues, please provide a sample if possible
    • We do not accept wheeled trolleys due to space limitations.
Leave the Following On Your Machine:
  • Zigzag Stitch Plate (wide opening)
  • Bobbin
  • Bobbin Case
  • Clear Bobbin Cover
  • Cover or case (if you have one)
  • Power Cord
  • Spool Cap
  • Bobbin in your Bobbin Case
  •  "P" Embroidery Foot
  • Smallest Embroidery Hoop
  • Removable Embroidery Carriage (if your machine has one)
  • Foot Control
  • Power Cord
  • Presser Foot
  • 4 spools of your serger thread

Before bringing any Janome Machine in for service, please fill out the form below:

Where Can I Find the Serial Number / Model Number for my Janome Machine?

You will need your Model Number and Serial Number for the below form.   Typically the Serial Number is on the back side of your machine (sometimes on the underside if it's not on the back), you will find a plate with the model number and serial number which looks like this:
Janome Serial Number - How to find

Sewing Machine Repair Request Form

Please fill out this form before dropping your Janome machine off for service at The Fabric Garden. All service includes a machine clean/ oil / adjust. If your machine is having stitching issues, please bring a sample. Please bring the required accessories listed above.
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Contact Us


(207) 474-9628

167 Lakewood Road
(Route 201)
Madison, Maine 04950

Hours effective 9/6/20:
Tues thru Thurs:  9am-2pm
NEW! Friday: 9am-5pm
Saturday: 9am-2pm
Limit 10 people, must wear mask: please read for details

Use of Like Sew Websites does not serve as an endorsement of Rain Retail or any parent/ subsidiary companies.