Frequently Asked Questions

Do you also have a physical store?

Yes. We're located in Madison, Maine and have been in business since 1978.   We have over 10,000 bolts of fabrics and a Sale Cottage with great bargains.   If you're ever in the area, please stop in.  We'd love to see you!

What kinds of fabrics do you carry?

100% Cotton quilting fabrics (except if marked otherwise, like a few rayon batiks)  Great for quilting, home decor, apparel, crafting and more.  We only carry top manufacturers like Moda Fabrics, Hoffman Fabrics, Robert Kaufman, Widham Fabrics, Free Spirit Fabrics, Island Batik, Marcus Fabrics and more.  We especially love Batik fabrics, and have approximately 800 on our website, and about 2,000 bolts in-store.

What is the minimum purchase for yardage?

We have a 1/2 yard minimum for yardage, and after that it's available in 1/4 yard increments.  Use the drop-down quantity menu to adjust your yardage.  To order 1/2 yard, set the first drop-down menu to "0" and the second drop-down menu to "1/2".  

Where do you ship to?

We ship to the United States only.  As of 3/22/18 we are no longer shipping to Canada due to changes in shipping method from our provider.

How much is shipping?

Shipping is based on your order total, with free U.S. shipping on orders $99 and up.  For more complete shipping information, click here.

I have other questions about ordering
Click here to find more information

• Click here to create an account for our website.
• At the login screen, click Create Account. 
• Enter your email address, and password an re-enter password.  Your password must be at least 8 characters long and must contain at least one non-alphanumeric character (the best passwords will have at least on capital letter, one number, and at least one non-letter, non-number character, such as !, $, %, etc., and should not be a password you've used in the past).
• Click Create Account, then go to your email inbox and click the link provided to activate your account.
• You'll be taken to an account activation page on the website; click the Activate Account button, and then log into the account for the first time.
• Once you have logged in, you'll be able to see your online purchase history.

I live nearby your shop - can I pick up my order in-store?

Yes!  When placing your order, just choose the Pickup In Store option at checkout.  You won't be charged any shipping, and your order will be ready for you to pick up within 24 hours, at your convenience.

What payment methods do you accept?

We accept MasterCard, Visa and Discover on our website, and will be adding PayPal soon.  In-store, we also accept cash and checks with proper identification.

I'm having trouble placing an order.

Some people have issues using Windows Explorer on our site; it does not play well with our system.  Please email us (orders@fabricgarden.com) or give us a call during business hours (207) 474-9628 if you have any issues whatsoever.  We are on East Coast time.

I placed my order and wish to cancel it.
Cancellation is not guaranteed - please see Cancellation Policy on Ordering Information page for details.

I heard a rumor that you're closing

We're not closing!!   There's a store in the next state that opened about 14 years ago with the same name as ours, and they are closing, so there's been some confusion.  We're not closing - in fact, we're looking forward to celebrating our 40th anniversary this year! 

If the weather is bad here in Maine, how do I know if you're open?

Winter in Maine is very unpredictable, and we are forced occasionally to close for the safety of ourselves and our employees.   If we do close for weather, we post that information at the top of our website home page (this page), and also on our Facebook page.